Refund Policy

Effective Date: 01 November 2025

Website: https://consoleexchange.com/

Entity: Console Exchange Global

1. General Policy

Once a console, service, or digital asset is delivered or transferred, it is non-refundable.

Refunds will only be provided in specific cases:

• Duplicate payment
• Technical error on our end before delivery
• Service not provided as per confirmation

2. Refund Process

Submit a refund request to consoleexchangeglobal@gmail.com within 3 business days of the transaction.

Provide your order details and valid reason for the request.

Verified refunds will be processed within 7–10 business days to the original payment method.

3. Non-Refundable Situations

• Change of mind after payment
• Violations of terms or misuse of services
• Delays caused by third-party verification or policy updates